Change in Health Benefit Usage Process for Policyholders with Health Insurance Coverage

KWI Life Insurance Public Company Limited would like to inform you that we have made changes to the process of using health benefits for all policyholders with health insurance coverage under any policy. Effective May 29, 2025, policyholders will be required to pay medical expenses upfront and submit claims directly to the company. This change suspends claim services through hospitals in all cases, including both Fax Claim and OPD cashless services, until further notice.

Should you require further information, please contact the KWI Life Insurance Customer Service Center at our Head Office during business hours, Monday to Friday, 8:30 AM – 5:00 PM, at 02-033-9000.

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